Rick McDonald spent decades in supply chain leadership at Clorox. Then a cyber attack forced the company to operate without normal systems for months, and procurement, payments, planning, manufacturing, and supplier communication all became a test of trust, speed, and judgment.

Rick explains how Clorox kept plants running, where business continuity plans helped and where they broke down, and why suppliers kept showing up even when payments were delayed. That kind of support is built through years of consistent treatment and credibility.

The conversation then turns to cybersecurity, AI-driven fraud, sustainability, and why the next generation of supply chain tools has to prove its value faster.